Natural speech without phone lines
Embage runs full voice sessions inside the visitor's browser. One click to allow the mic and they're talking. No phone number, no SIP, no app install — the whole call lives in the same widget as chat.
Mid-sentence interruption handling
If a visitor cuts in while the agent is speaking, audio playback halts immediately and the agent listens. That's the single detail that separates a conversation from a monologue — and Embage's voice stack is built around it.
Live transcription
Both sides of the call are transcribed as they speak. The transcript is readable the moment the call ends and feeds the post-conversation review, so voice reports look just like chat reports.
Pick a voice
Choose from natural voices like Puck, Charon, Kore, Fenrir, and Aoede when you configure the agent. The same voice is used on every call so the agent has a consistent identity.
Handoff on a call
When the visitor asks for a person, your teammate takes over with the live transcript in front of them. Whatever they type is spoken aloud to the caller, and the AI stays quiet until the chat is handed back.
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