Define your fields
Pick from 15 field types — email, phone, options, dates, ratings, numbers, long text and more.
How it works
Pick from 15 field types — email, phone, options, dates, ratings, numbers, long text and more.
A focused subagent gets permission to write, so the main conversation stays natural while records get saved.
The agent asks for the details it needs, then writes a complete row — not a messy transcript dump.
Open the record, filter the view, assign a person and move it to done — like a lightweight CRM.
Capabilities
If it should become a row someone acts on, it belongs here.
Capture company, volume, timeline and contact details while the visitor is still talking.
Open a ticket only when a human is needed — with the context already filled in.
Ask follow-ups, classify sentiment, and store structured product feedback.
Collect preferred times and contact info, then queue a request for your calendar owner.
Build the fields your business actually cares about — not a one-size CRM template.
A post-conversation reviewer can write a record once the chat or call ends, no mid-chat prompt needed.
In practice
Because nobody does that consistently — and when they do, fields are missing.
The agent asks for the fields you defined before it saves, so rows are usable on day one.
Reporting and handoffs work because every lead or ticket looks alike.
Support ticket, sales CRM, suggestion form, event registration — opinionated starting points.
Spoken conversations can write the same forms as typed chats.
FAQ
Leads, support tickets, feedback, bookings, or any fields you define across 15 field types.
Yes: support ticket, sales CRM, suggestion form and event registration are built in. Fork and edit any of them.
Yes. Subagents can create or update rows based on what the visitor says — for example adding notes to an open ticket.
Yes. Every record can be viewed, filtered and edited, and you can save filtered views for recurring work.
It's a structured store your agents write to and your team works from. Many teams use it as the intake layer and sync important rows to the tools they already live in.
It can. After a chat ends, a reviewer can save leads, tickets or other entries automatically.
Related
No credit card. Questions? Write to support@embage.com.