Custom fields
Start with summary, score, tags, action items, and knowledge gaps — or add your own fields that match how your team works.
Chat or voice, right in the browser. Answer from your knowledge, book meetings, save records, then turn every conversation into structured follow-up.
Resolves complex product specs from official documentation, queries live Shopify SKU inventory, calculates shipping, and applies personalized promotional discounts.
Shape a friendly AI agent or chatbot with your prompts, knowledge, and tools — no coding required.
Let it search docs, save tickets and leads, look up products, and draft follow-ups for your team.
Keep their details, preferences, and history so the next chat or call already knows who they are.
Learn from every chat or voice chat — what worked, what was missing, and what to do next.
From modular sub-agent routing and custom datastore schemas to SaaS integrations and post-conversation workflows.
Instead of overloading a single prompt, Embage delegates specialized tasks to dedicated sub-agents. The Main Agent routes requests intelligently, reducing latency and cost.
Work doesn't stop when a chat or call ends. Post-Conversation Sub-Agents automatically analyze transcripts, extract customer intent, log datastore rows, and trigger follow-up emails.
Upload documentation, PDFs, and articles to train your agent with instant, accurate answers directly from your official knowledge base.
Ingested Data Sources:
Documentation URLs
12 Pages Crawled
Product Manual PDFs
4 PDFs Ingested
Help Articles & FAQs
28 Knowledge Cards
Splits ingested PDFs, markdown, and URLs into semantic vector chunks. Queries return exact matching contexts to synthesize multi-document answers.
Turn unstructured visitor conversations into clean database records. Define custom table schemas for leads, support tickets, and feedback without writing glue code.
visitor_email
Primary Contact
lead_score
Qualification
budget_tier
SaaS Plan
status
State
| Score | Budget | Status | |
|---|---|---|---|
| sarah@acme.com | 92 / 100 | Enterprise ($10k+) | Qualified |
| david@techcorp.io | 84 / 100 | Pro Team ($2k) | Pending Demo |
Connect Shopify, Gmail, HubSpot, Slack, and Google Calendar with one-click provider authentication. Every connected app generates a dedicated tool sub-agent.
Dedicated tool sub-agent automatically wired to your Main Agent.
Automated Actions:
Stay on Embage AI credits, or paste your OpenRouter key and skip those credits. Chat runs on your key. Knowledge searches, datastore writes, and integrations still follow your plan. OpenRouter is the BYOK provider today.
01
Add an OpenRouter key in the agent builder.
02
Model calls go through your OpenRouter key, not Embage credits.
03
Knowledge, datastore, and integration caps still apply. Voice stays per session.
Embage isn’t chat-only. Build a voice agent that answers from your knowledge, executes sub-agent actions mid-call, and speaks back — right in the browser, no phone line needed.
Live voice session
Voice AI Meet Active
Runs in browser tab · Zero phone line needed
Live Transcript
Hi, I'm looking at your Pro plan for our team of forty people.
Pro covers that comfortably. Are you looking for chat support, or voice AI on the site as well?
Both! Can you log a demo request for next Tuesday?
Scroll through each step — watch the live Embage UI update as you go.
Fill in your agent's name, system prompt, brand tone, and LLM model — then choose between dual voice or chat widget.
Paste website URLs or upload PDFs. Embage indexes your content, creates a Knowledge Base Sub-Agent, and connects it to Main.
Configure a helper sub-agent — set its name, type, and LLM model. Test queries in the built-in Playground before wiring it up.
Pick a template or start from scratch — define typed fields, toggle required, then use the table to browse and manage live records.
Connect Gmail, Google Calendar, Shopify or any provider. Create an Integration Sub-Agent and wire it to your Main Agent.
Track every session — browse thread inbox, view AI analysis, executive summaries, action items, and compliance status.
Copy a single script tag, paste it before </body>, and your voice + chat agent goes live — on any website, instantly.
When a conversation finishes, a reviewer fills structured fields — score, tags, action items, knowledge gaps, and any custom fields you add — then can save records and run follow-ups in your tools.
The visitor closes the chat or hangs up the call.
A dedicated reviewer goes through the entire transcript, start to finish.
Score, tags, action items, knowledge gaps — plus any custom fields you define.
Save a lead or ticket, or trigger a follow-up in your connected apps.
What you get back
Built-in fields like score, tags, action items, and knowledge gaps keep every conversation comparable. Add your own fields when you need more. Then let the reviewer write to a datastore or call your connected apps.
Conversation record
Pro plan enquiry · 40 seats
Summary
Visitor is evaluating the Pro plan for a 40-person team and wants both chat and voice on their site. Asked for a walkthrough this week and left an email.
Sentiment
Positive
Goal met
Next steps
Could not answer
"Do you offer annual invoicing?"
Actions taken
Start with summary, score, tags, action items, and knowledge gaps — or add your own fields that match how your team works.
After the conversation, create or update leads, tickets, feedback, and bookings automatically.
Draft email follow-ups, notify a channel, or sync a CRM record — using the same tools your agent already has.
Give your AI agent safe tools for the work behind each conversation: draft Gmail follow-ups, look up Shopify products, save HubSpot leads, notify teams, and run calendar workflows.
And many more — over 1,000 apps you can connect in one click
Request an IntegrationFriendly guides on building AI agents and chatbots, voice on your website, custom subagents, support workflows, Gmail and Shopify, and fair usage-based pricing.
A complete walkthrough on creating a customer support AI receptionist: building knowledge bases, datastores, sub-agents, integrations, and database isolation.
How Embage agents use 1-click Gmail connection, specialized sub-agents, and post-conversation workflows to search, draft, and send Gmail follow-ups automatically.
Discover how Embage enables non-technical teams to configure, customize, and deploy secure AI voice and chat receptionists in 30 seconds.
Chat-based sessions are priced dynamically per AI credits — or skip those credits with your own OpenRouter key. Voice-based sessions are priced per session with dedicated minute allotments.
BYO key
For testing a first website AI agent with your own model key.
200 AI credits
For small businesses adding support, leads, and feedback to a site.
800 AI credits
For growing teams using Embage as a daily AI receptionist.
2,000 AI credits
For high-volume support, sales, and voice-to-voice operations.
Chat by AI Credits vs Voice by Session
A 2-message FAQ chat shouldn't cost the same as a 20-minute phone call. Embage charges chat-based sessions per AI credits (200 credits on Starter, 800 on Pro, 2,000 on MAX) so short interactions consume fractional credits — or paste your OpenRouter key and skip those credits. Voice-based sessions are handled per session with generous minute quotas.
Talk to SalesBilling Breakdown
Tiny FAQ chat
2 messages: What are your hours?
Per-session Chat
A flat session fee overcharges tiny 2-message chats.
Embage AI Credits
Priced by AI credits: only minimal credits used, no flat chat fee.
Full support workflow
20 messages + KB search + ticket write + Gmail follow-up
Per-session Chat
Flat pricing hides real work and forces high blended averages.
Embage AI Credits
Transparent credits: uses AI credits for chat + metered action caps.
Clear answers for offices and merchants evaluating secure AI receptionists.
Embage is a friendly no-code AI agent and chatbot builder for websites. You can create chat or voice agents that answer from your knowledge, execute workflows with sub-agents, and integrate with your favorite tools — great for support, reception, lead capture, bookings, and more.
Say hello — we’d love to chat about chatbots, voice agents, custom subagents, or rolling Embage out for your team.
We reply to every inquiry within 24 hours