01
Pick an app
Open Integrations and choose from popular apps by category, or type the name of any of the 360+ supported apps.
How it works
Connect once, use in any helper
- 02
Sign in
Authorise it in a hosted connect window. No custom OAuth app to build. The connection is shared across your organisation.
- 03
Attach to a sub-agent
Give a focused helper the apps it needs, then pin the exact actions it may use after testing.
- 04
Act from conversations
Mid-chat or after the session, the helper looks up, books or updates — and only with the apps you attached.
Capabilities
What teams connect first
Start with the tools your people already live in.
Look things up
Orders, stock, contacts, calendar availability — straight from live data in Shopify, HubSpot and more.
Take action
Book meetings, create deals, send follow-ups and update records from a conversation.
Gmail follow-ups
Draft or send context-rich emails after a lead or support chat — you choose which.
Shopify lookups
Answer stock and order questions from live store data without leaving the chat.
Team messages
Give a helper Slack or Discord so your agent can post to your team when a conversation needs attention.
360+ apps
Beyond the popular presets, connect the long tail of tools your process depends on.
In practice
Integrations without a middleware project
The point is actions from conversations — not another integration platform to learn.
Scoped to helpers
Only the sub-agents you attach an app to can call it. Pin up to 15 actions per app to keep a helper on a short leash.
Works after the chat
A post-conversation analyst can use its connected apps once the visitor is gone.
Every call is logged
Each app call a helper makes during a conversation is recorded on that conversation, with what it sent and got back.
Human-in-the-loop
Start by pinning draft-only actions so a person sends the email, then allow more once you trust the flow.
On the roadmap
Open Channels
Today your agent answers in website chat, browser voice and Telegram. Next, we're working on letting it answer email too — so support and sales keep moving even when the chat widget isn't open.
Gmail
More soon
FAQ
Questions
How do I connect an app?
Pick it in Integrations and sign in through the hosted connect window. No custom OAuth app to set up.
Which apps are supported?
Shopify, HubSpot, Salesforce, Zendesk, Google Calendar, Google Meet, Gmail, Slack, Stripe, Notion, Jira and 360+ more.
How does my agent use a connected app?
Through a sub-agent. Attach the app to a helper, bind the helper to your agent, and the agent calls it when a conversation needs that action. Teammates can also run the helper by hand from the live inbox.
Can the agent send email without approval?
Only if you let it. A helper can use only the apps you attach, and you can pin just the actions it should use — for example, drafting instead of sending.
Are there limits?
Each plan includes a number of connected apps and integration calls — Free covers 1 app and 20 calls, Starter 3 apps and 200 calls, Pro 50 apps and 2,000 calls. Calls that fail with an error aren't counted.
What if my app is missing?
Type its name in Integrations — the 360+ apps go well beyond the popular presets. Still missing? Tell us at support@embage.com.
Free plan · paid plans free for 7 days
Build your first customer agent.
No credit card. Questions? Write to support@embage.com.