Gmail follow-ups
Draft context-rich emails after a lead or support chat — ready for a human to send or tweak.
How it works
Connect once, use in any helper
- 01
Open Integrations
Pick the app your team already uses — email, store, CRM, calendar, or chat.
- 02
Connect your account
Authorize Embage with a normal account connect flow. No custom OAuth app to build.
- 03
Attach to a subagent
Give a focused helper permission to use that app for a specific job.
- 04
Act from conversations
Mid-chat or after the session, the agent drafts, looks up, or syncs — you stay in control of what it can touch.
Capabilities
What teams connect first
Start with the handoff layer your people already live in.
Shopify product lookup
Answer stock, size, and catalog questions from live store data.
CRM sync
Push qualified leads and notes into HubSpot or similar tools your sales team already opens.
Team notifications
Ping Slack or Discord when a conversation needs a human right away.
Calendars & docs
Collect booking intent and keep Notion or Sheets updated with structured outcomes.
1,000+ apps
Beyond the popular presets, connect the long tail of tools your process depends on.
In practice
Integrations without a middleware project
The point is actions from conversations — not another integration platform to learn.
Scoped to helpers
Only the subagents you choose can call an app — keep permissions tight.
Works after the chat too
Conversation intelligence can run connected-app actions once the visitor is gone.
No framework glue
Connect in the UI, bind to a helper, test — you are not wiring SDKs by hand.
Counted as actions
Successful integration calls sit in the same action quotas as other completed work.
Coming soon
Open Channels
Soon your agent won’t only live on your website. It’ll be able to answer on Gmail, Outlook, Telegram, and other places your customers already reach out — so support and sales keep moving even when the chat widget isn’t open.
Gmail
Outlook
Telegram
More soon
FAQ
Common questions
Do I need a developer to connect apps?
Usually no. Popular apps use a connect button and account authorization. A developer helps only if your IT team must approve the connection.
Can the agent send email without approval?
You decide how aggressive each helper is. Many teams start with drafts for humans to send, then automate once they trust the flow.
Is this limited to Gmail and Shopify?
No. Those are common starting points. You can connect CRM, calendar, chat, docs, and many other apps the same way.
What is Open Channels?
Open Channels is on the roadmap. It will let your agent pick up conversations on Gmail, Outlook, Telegram, and more — not only through the website widget.