Automatic Trigger Conditions
Triggers on user request ('let me speak with a human'), negative sentiment spikes, complex high-value sales criteria, or repeated failed intent.
Real-Time WebSocket Dashboard Alert
The Embage live dashboard rings and displays an urgent alert badge with the visitor's channel, full message history, and captured Datastore lead info.
One-Click Operator Takeover
A teammate claims the conversation. The AI agent immediately pauses and steps back, and a trusted 'Human Operator' badge appears on the visitor's screen.
Smooth Return or Resolution
The operator answers custom questions, completes the transaction, and can return control back to the AI or close the session with automated scoring.
Live Operator Handoff Queue
Connected via Durable Object WebSocket stream
"Our team wants an enterprise contract for 40 seats. Can I talk to your sales director?"
Lead row already logged in Datastore with company domain and seat size.Try it this week. Tell us what broke.
We’re still early. You may hit a rough edge — we’re sorry when you do, and we fix it quickly. Start a 7-day trial on any plan, put an agent on a page, and tell us what you needed that wasn’t there.