Build the agent
Set its instructions, knowledge, sub-agents and whether visitors can chat, talk, or both.
How it works
Set its instructions, knowledge, sub-agents and whether visitors can chat, talk, or both.
Set colours, font, text size and corner radius for light and dark mode, and check them in the live preview.
Pick the chat bubble script, the inline chat iframe or the voice iframe, and paste it into your site builder, CMS or theme.
Visitors get answers, leave their details or book, by typing or by talking in the browser.
Capabilities
Three ways to put the same agent on your site.
One script tag adds a chat button in any corner of the page, coloured to match your widget. It opens the chat when clicked.
An iframe puts the full chat inside a page, such as a help centre, contact page or customer portal.
A separate voice iframe lets visitors talk to the agent with their microphone. No dial-in number needed.
List the domains the widget may run on, wildcard subdomains included. Other sites can't embed it, and the direct link turns off.
Separate light and dark colours for the background, header, text and message bubbles, plus font, text size and corner radius. You can also edit or hide the footer text.
Edit the agent's instructions, knowledge or styling in Embage and the live widget uses the changes. The snippet stays the same.
In practice
Anywhere visitors would otherwise leave or wait for an email reply.
Answer pricing questions and qualify demo requests before sales is online.
Embed the chat inline and answer FAQs from your knowledge base. Escalate only the hard cases.
Answer product questions without the visitor leaving the page.
Capture interest from visitors who haven't signed up yet.
FAQ
Any site where you can add a script tag or an iframe. That includes hand-coded sites and most site builders and CMSs that allow custom code.
Usually not. If you can paste a tracking snippet, you can paste Embage before the closing body tag. You only need a developer if your CMS blocks custom scripts.
Yes. The chat bubble opens chat. For voice, use the voice iframe or the voice link. Both run on the same agent, and you can turn chat and voice on or off per agent.
Yes. Pick bottom right, bottom left, top right or top left when you copy the snippet.
You set separate light and dark colours. The widget follows the visitor's system setting, and you can force one mode by adding theme=light or theme=dark to the iframe address.
Yes, if you haven't restricted it to specific domains. You get direct chat and voice links to share by email, QR code or message. Once you add a domain list, those links stop working and the agent only runs inside your sites.
Yes. The preview updates as you change colours, fonts and corners.
Yes. Add the domains the widget may run on. Browsers then refuse to load it anywhere else, and the agent rejects conversations from other sites.
No credit card. Questions? Write to support@embage.com.