Per-agent control
Support can run a stronger model while a simple router stays light and fast.
How it works
Start with the job — receptionist, support, lead qualifier, or a focused subagent.
Use Embage models billed in AI credits, or paste an OpenRouter key so chat is billed to you instead.
If answers are thin, step up. If costs climb on simple FAQs, step down.
The main agent and its subagents can use different models for different work.
Capabilities
You should not need an engineering team to change brains.
Support can run a stronger model while a simple router stays light and fast.
A knowledge search helper and a summarizer do not have to share the same model.
Paste an OpenRouter key in the builder. Chat runs on your key, so Embage does not charge AI credits for those sessions. OpenRouter is the BYOK provider today.
Stay on Embage AI credits, or skip them with your own key. Knowledge, datastore, and integration quotas still follow your plan.
Use a stronger model for long investigations, refunds, or ambiguous questions.
Change the model in settings — keep knowledge, datastores, and tools as they are.
Model choice is a field in the builder, not a deployment pipeline.
In practice
Start practical, then adjust from real conversations.
Prefer faster, lighter models when the job is greet, classify, and hand off.
Prefer stronger models when policy nuance and multi-step troubleshooting matter.
Post-conversation reviewers often want a model that follows field shapes carefully.
If most chats are short and knowledge-backed, keep the main model lean.
FAQ
No. You can change models as your traffic, quality bar, or budget changes — without rebuilding the agent.
Yes. That is one of the main reasons to split work into helpers — each job gets the brain it deserves.
Yes. OpenRouter is supported today. Paste your key when you create or edit an agent. Chat then uses your OpenRouter account, and Embage does not charge AI credits for those sessions. Voice is still priced per session. Knowledge searches, datastore writes, and integration calls still count against your plan quotas.
Without a key, chat uses Embage AI credits. With your OpenRouter key, those credits are skipped. Either way you can still pick the model that fits each agent or helper.