Per-agent control
Support can run a stronger model while a simple router stays light and fast.
How it works
Match the model to the work
- 01
Create the agent
Start with the job — receptionist, support, lead qualifier, or a focused subagent.
- 02
Choose a model
Pick the provider and model that fit that job's difficulty and latency needs.
- 03
Tune as you learn
If answers are thin, step up. If costs climb on simple FAQs, step down.
- 04
Mix across helpers
The main agent and its subagents can use different models for different work.
Capabilities
Why model choice belongs in a no-code builder
You should not need an engineering team to change brains.
Per-helper control
A knowledge search helper and a summarizer do not have to share the same model.
Cost that matches usage
Pair model choice with Embage's action-based pricing so short FAQs stay cheap.
Quality where it counts
Use a stronger model for long investigations, refunds, or ambiguous questions.
Swap without rebuilds
Change the model in settings — keep knowledge, datastores, and tools as they are.
Fits the no-code flow
Model choice is a field in the builder, not a deployment pipeline.
In practice
Simple rule of thumb
Start practical, then adjust from real conversations.
Receptionist & routing
Prefer faster, lighter models when the job is greet, classify, and hand off.
Deep support
Prefer stronger models when policy nuance and multi-step troubleshooting matter.
Structured extraction
Post-conversation reviewers often want a model that follows field shapes carefully.
High-volume FAQs
If most chats are short and knowledge-backed, keep the main model lean.
FAQ
Common questions
Do I lock into one model forever?
No. You can change models as your traffic, quality bar, or budget changes — without rebuilding the agent.
Can subagents use different models?
Yes. That is one of the main reasons to split work into helpers — each job gets the brain it deserves.
How does this relate to pricing?
Embage pricing stays close to model usage and completed actions, so choosing a lighter model for simple work shows up in what you spend.