Omnichannel Deployment

One unified brain.
Every place customers reach you.

Stop configuring five separate bots for your site, WhatsApp, Telegram, and email. Embage gives you one centralized agent with shared knowledge, shared tools, and a single customer Datastore.

Connect your first channel Test in playground

Unified Touchpoints

Four channels. Zero duplicate setups.

Update your product catalog once, and every channel reflects the change immediately.

WEB TOUCHPOINT

Website Embed (Chat & Voice)

One single JavaScript snippet embeds both rich text chat and browser speech-to-speech voice with interruption handling.

Light & Dark theme adaptability
Circular glowing voice visualizer
Subagent action cards & rich attachments
Custom launcher positions & colors
<script src="https://widget.embage.com/widget.js" data-agent-key="ag_live_948201a8f"></script>
MESSAGING TOUCHPOINT

WhatsApp Business Account

Connect your official WhatsApp Business number. The agent handles customer questions 24/7 without staff intervention.

Instant answers from uploaded PDFs & guides
Checks Shopify stock & tracking mid-chat
Saves lead intake rows into Datastore
Hands off to human team when requested
Incoming WhatsApp turn -> Knowledgebase check -> Instant answer in 400ms
BOT TOUCHPOINT

Telegram Bot Integration

Paste your BotFather token to activate a Telegram bot with rich formatting, markdown cards, and inline keyboard options.

Zero-config webhook connection
Handles media, document queries, and text
Direct synchronization with central Datastore
Shared context across all user sessions
Bot token: 7894102948:AAH... -> Connected & verified via webhook
MAILBOX TOUCHPOINT

Inbound Email Processing

Forward customer support emails directly to Embage. The agent extracts inquiries, retrieves verified facts, and drafts replies.

Parses email threads & clean customer questions
Matches against organizational knowledgebase
Drafts verified responses or sends auto-replies
Logs tickets into Datastore and external CRMs
support@yourdomain.com -> Inbound webhook -> Verified draft generated

One Central Datastore

Leads captured on WhatsApp land in the exact same table as leads from your website widget.

Single Knowledge Base

Upload your return policy or product specs once. Answers stay consistent across chat, voice, and email.

Live Human Escalation

If a customer on WhatsApp needs a human, your dashboard receives a live alert and team members can reply directly.

7-day free trial · no credit card

Try it this week. Tell us what broke.

We’re still early. You may hit a rough edge — we’re sorry when you do, and we fix it quickly. Start a 7-day trial on any plan, put an agent on a page, and tell us what you needed that wasn’t there.

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