Gmail Workflows

Turn website chats into Gmail follow-ups.

Embage agents collect context from support, lead, feedback, and booking conversations, then draft useful Gmail follow-ups for your team.

Request Access

Use Cases

Where Gmail fits into the agent workflow

Gmail is the handoff layer after the agent has already collected the right context.

Lead follow-up

Qualify visitors, save the lead, and draft a Gmail follow-up with use case, volume, timeline, and buying intent.

Support escalation

Summarize the issue, include knowledgebase context, create a support record, and prepare an email handoff for the right team.

Booking requests

Collect preferred times and contact details, store the request, and draft a confirmation email for review.

Feedback routing

Ask follow-up questions, classify sentiment, save structured feedback, and email a digest to product or success teams.